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The US government is receiving harsh criticism | Dean Drobot, en.estoesatleti.es
Economy

Half of America on Alert After Social Security's Warning: These Payments at Risk

Millions of Americans are worried about the new changes that the SSA is already implementing in the United States

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by ESTOESATLETI

Millions of citizens in the United States are alarmed by the new changes implemented by the Social Security Administration (SSA). These measures, aimed at combating fraud, have caused concern due to the obstacles they impose on accessing benefits.

Panic Among Americans Over New Changes Introduced by the SSA

Since April 14, the SSA requires that people who can't verify their identity online must visit a local office in person. All this, to complete their benefits application. Additionally, the option to change bank account information by phone has been removed.

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Many Americans are angry with these changes by the SSA | Getty Images, nadianb, en.estoesatleti.es

Overall, it forces users to make these changes through their online account "My Social Security" or through an in-person visit. Meanwhile, the Center on Budget and Policy Priorities (CBPP) has expressed its concern over these new policies.

Three Aspects That Generate Greater Concern in the US

According to the CBPP, this could particularly affect older adults, people with disabilities, and those with limited internet access or difficulties traveling. It is estimated that more than 4 million people will need to visit SSA offices annually due to these changes. Among the major concerns of beneficiaries are:

  • End of Phone Identity Verification: Its removal complicates the process for those who can't use online authentication tools.
  • Requirement for In-Person Visits: It forces many citizens to physically travel to SSA offices, which can be a challenge for people with reduced mobility or those living in rural areas.
  • Reduction of Staff and Office Closures: The implementation of these measures coincides with staff cuts and office closures, which could increase wait times and further hinder access to services.
A man holding several hundred-dollar bills in front of a Social Security sign.
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How Does the SSA Defend These Changes?

The SSA argues that these measures are necessary to protect the integrity of the system and prevent fraud. According to the agency, previous methods of identity verification were outdated and vulnerable. The SSA also points out that citizens can still carry out many procedures through their online account "My Social Security," which uses identity proofing services like ID.me.

However, critics argue that these measures could have a disproportionate impact on the most vulnerable populations, making it difficult for them to access essential benefits.

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