Since April 2025, the United States Social Security has implemented a significant change in identity verification to access certain benefits. This measure, driven by the DOGE, affects millions of citizens and aims to strengthen the system's security.
This Change by the SSA for Millions of Americans Is a Reality: It Is Confirmed by the DOGE
Since April 14, people who wish to apply for retirement, survivor, or auxiliary benefits (such as spouses or children) and can't verify their identity online must go in person to a Social Security office.

Additionally, those who need to change their bank account information to receive payments will also have to do so in person if they do not use their online "My Social Security" account. The Social Security Administration (SSA) has detected an increase in fraud related to changes in bank information and benefit applications.
It is estimated that more than 100 million dollars are lost annually due to fraud in direct deposits. According to the SSA and the DOGE, previous verification methods were obsolete and did not provide the necessary security.
How Have Citizens Reacted and What Does the US Government Say?
Many citizens, especially older people and residents in rural areas, have expressed concern about this measure. The need to go in person can be a challenge for those with reduced mobility or who live far from an SSA office. Additionally, staff reductions and office closures across the country could lead to long waits and delays in service.

The Government argues that this measure is necessary to protect the integrity of the Social Security system and ensure that benefits reach those who truly need them. Although they acknowledge it may cause inconveniences, they consider it an essential step to combat fraud and improve the system's efficiency.
The Gesture That United States Citizens Will Have to Make
If you need to apply for benefits or change your bank information and can't do so online, it is recommended that you schedule an appointment at your local Social Security office as soon as possible. You can also call 1-800-772-1213 for more information or assistance.
This change in identity verification marks a turning point in how citizens interact with Social Security in the United States. It is essential to be informed and prepared to adapt to these new measures and ensure access to the corresponding benefits.