Good news for those who rely on Social Security in the United States. The Social Security Administration (SSA) has reversed a measure that limited access to certain services by phone. Allowing beneficiaries to once again conduct transactions without needing to visit an office or use online authentication.
Schedule, Change, or Cancel an Appointment: Do It Effortlessly Thanks to the SSA in the US
This decision, driven by the implementation of new anti-fraud software, aims to balance security with accessibility for beneficiaries. The SSA offers multiple options to schedule, change, or cancel an appointment intuitively:
- By phone: Calling 1-800-772-1213 and pressing 7 for Spanish (TTY 1-800-325-0778), Monday through Friday between 8:00 a.m. and 7:00 p.m. local time.
- Online: Through your personal account on my Social Security, where you can manage appointments and other transactions.

It is important to note that to change an appointment, you need to have an account on my Social Security, as phone calls are not available for this transaction.
Benefits of Having an Account on my Social Security: All Advantages
Having a personal account on my Social Security provides multiple advantages. You can apply for retirement, disability, or Medicare benefits, and appeal disability decisions. You can obtain or replace a Social Security card, check the status of an application, and calculate future benefits.
Receive notifications such as the benefit verification letter, Medicare premium adjustments, and appointment confirmations. Choose to receive notifications online or by mail and request alerts by email or text message.

Activating your account on my Social Security is a simple step that allows you to access services quickly and securely. Additionally, by managing your transactions online, you contribute to reducing paper usage. Benefiting the environment and allowing the SSA to provide better service to the general public.
Other Facilities Offered by the SSA
The SSA also provides free interpreter services for people who do not speak English. It offers assistance for people with disabilities. Including services for people who are blind, have vision problems, are deaf, or have hearing problems.
Through its national number or local offices, schedule an appointment to receive in-person help. Activate my Social Security, a smart decision that gives you control and convenience.