Citibank has issued an important notice for all its customers in the US about the limits set for withdrawing cash from their ATMs. These limits are mandatory and must be strictly followed. Here, we explain in simple terms what these rules mean, how much money can be withdrawn, and how customers have reacted.
Important Citibank Announcement: Watch Out for ATM Limits
Citibank has reminded its customers that there are daily limits for withdrawing cash from their ATMs. These limits vary depending on the type of account the customer has. The measure aims to ensure the security of funds and prevent fraud. The daily limits for withdrawing cash from Citibank ATMs in the US are as follows:
- Everyday Account: up to $1,500 per day.
- Citi Priority Account: up to $2,000 per day.
- Citigold® and Citigold® Private Client Account: up to $5,000 per day.
These limits are mandatory and can't be exceeded in a single transaction or in the daily total. If you need to withdraw more cash, you will have to wait until the next business day or visit a bank branch.
Why Do These Limits Exist? Citibank Gives a Firm Response
The limits for withdrawing cash from ATMs are designed to protect both customers and the bank. They help prevent fraudulent activities and ensure that there is enough cash available for all users. Additionally, in cases of theft or loss of the card, they limit the amount a third party could withdraw.
Some customers have expressed frustration at not being able to withdraw large sums of cash in a single transaction. However, many understand that these rules are intended for their protection. Citibank has reiterated that these limits are standard in the banking industry and are designed for everyone's security.
Can the Limits Be Adjusted?
Citibank allows for a temporary increase in cash withdrawal limits. To do this, it is necessary to contact customer service and explain the reason for the request. However, approval is not guaranteed and will depend on the bank's assessment.
In addition to withdrawal limits, Citibank has implemented other measures to enhance security in the use of their ATMs. These include constant monitoring of suspicious activities and improvements in ATM technology to prevent fraud.
It is essential that Citibank customers in the US are informed about the limits set for withdrawing cash from ATMs. Complying with these rules is mandatory and contributes to the security of your funds. If you need to withdraw a larger amount, consider planning ahead or contacting the bank to explore available options.